Refund policy

Pre-Orders, Returns & Refunds

At Somatic Earthwear, every garment is intentionally designed and responsibly produced using premium natural fibers. To reduce waste and overproduction, many of our pieces are offered through a pre-order and made-to-order model, with garments produced in limited batches.

Pre-Order Refunds

Pre-order items are reserved for our upcoming small-batch production and are non-cancellable and non-refundable once an order is placed, except where required by applicable law.

By placing a pre-order, you acknowledge the estimated production and shipping timeline displayed at checkout and in your order confirmation email. If we are unable to fulfill your order within the stated timeframe, we will provide any cancellation or refund options.

Our current production run is scheduled to begin the end of October 2026. Estimated to ship January 2027.

After your order has been delivered, it becomes eligible for return under our standard return policy outlined below.

Returns After Delivery

To request a return under our standard return policy, please contact us within 14 days of delivery.

To be eligible for a standard return, items must:

  • Be unworn and unwashed.
  • Be free of stains, odors, or signs of wear.
  • Have all original tags attached.
  • Be returned in their original packaging whenever possible.

Items that do not meet these requirements may not qualify for a refund.

Shipping return costs are the responsibility of the customer.

Contact us HERE to start your return. 

  • Please note that customers in the EU may have additional rights under the EU Right of Withdrawal that differ from our standard Return Policy.
  • Where permitted by applicable law, customers exercising their EU Right of Withdrawal are responsible for return shipping costs.

Exchanges

If you need a different size, we'll do our best to accommodate an exchange based on available inventory.

Contact us HERE to start your exchange.

Because our garments are produced in limited quantities, exchanges are subject to stock availability.

A prepaid return label will be provided and sent to your email for an exchange. 

To help ensure you receive the size you want, we recommend ordering two sizes and returning the one that doesn't fit.

Return Shipping

  • Exchanges: A prepaid return label will be provided.

  • Refunds: . Customers are responsible for the return shipping costs

Refund Processing

Once your returned item has been received and inspected, your refund will be issued to your original payment method.

Please allow 5–12 business days for the refund to appear on your statement after your return has been processed. Processing times may vary depending on your financial institution.